The Five Dysfunctions of Enrollment Management
Dysfunction #1: The Absence of Sustainable Cross-Functional Partnerships
How many readers face institutional mandates from the top to “fix retention” or “enroll more out-of-state students?” We know this may sound familiar to you because we are often asked to help colleges and universities with these issues. We have found – almost without fail – that the primary reason these mandates result in so much confusion and frustration is that they require effective cross-functional partnerships on college campuses. In other words, people have to play well together.
Still, we find that smart, competent people in higher education routinely resist collaborating to solve common institutional problems. Why? Click to read the full article.